State of Colorado Accessibility Statement
The State of Colorado is committed to providing equitable access to our services to all Coloradans. Our ongoing accessibility effort works towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.1, levels A and AA criteria, per the State of Colorado Technical Standard TS-OEA-002 and House Bill 21-1110. These guidelines not only help make web content accessible to users with sensory, cognitive and mobility disabilities but ultimately to all users, regardless of ability.
This website is just part of a meaningful change in making all State of Colorado services inclusive and accessible. We welcome comments on how to improve this website’s accessibility for users with disabilities and for requests for accommodations to any Safe2Tell Colorado services.
Pursuant to section 24-34-802(1)(c)(II), C.R.S., the Colorado Department of Law has created a Progress-To-Date Report that demonstrates concrete and specific efforts toward compliance on our front-facing web pages.
Feedback and Accommodation Requests
Contact Accessibility Team
- By email: Accessibility@coag.gov
- By phone: 720-508-6411
We encourage individuals to submit feedback and request reasonable accommodations that will help ensure access to the services we provide.
- All requests are considered on a case-by-case basis and we will do our best to reply to all communications within two (2) business days.
- Accommodations are provided at no cost.
- Accommodation requests that would impose an undue financial, technical or administrative burden to state agencies may not be fulfilled as requested.
Examples of accommodations include:
- Sign language interpretation for an event, meeting, or appointment
- Alternative document formats (such as braille or large print)
Remediated PDFs - Aira Visual Interpreter service
How We Test Our Websites
Safe2Tell relies on both automated and manual accessibility and quality testing processes. Automated tests are validated and addressed by staff who engage in more thorough evaluations. Examples of resources and processes that we use to help us identify and resolve potential accessibility and quality issues include:
- Automated evaluation with SiteImprove
- On-demand evaluation with Web Accessibility Evaluation Tool (WAVE) by WebAIM
- On-demand evaluation using ANDI by the Accessible Solutions Branch of the Social Security Administration
- Human-led content reviews
- Human-led testing with screen readers
- Human-led testing with visual difference emulators
We have also endeavored to achieve AA accessibility as measured against version 2.1 of the WCAG. We are aware however, that a number of the checkpoints of the WCAG are subjective — and although we are sure that we have met them squarely, there may be instances where interpretation may vary.
For accessibility concerns on the Safe2Tell Colorado website please send an email to accessibility@coag.gov.
Available Accessibility Resources
- The Colorado Commission for the Deaf, Hard of Hearing, and DeafBlind (CCDHHDB) – Programs and services for Coloradans: The CCDHHDB provides programs and services for accessibility, communication, technology, and education. Explore the CCDHHDB website for information about their services, provider directories, and much more.
- Aira (24/7) – Live on-demand visual interpretation through a smartphone application: As part of its drive to create a Colorado for All, the State of Colorado is partnering with Aira to connect those who are blind or have low vision with highly trained visual interpreters to remove barriers when navigating state-operated buildings and digital services for free for up to 30 minutes per session. View information on the Governor’s Office of Information Technology website for Aira Assistance.
- Relay Colorado (24/7) – Live relay services: Relay Colorado is a statewide service that connects standard (voice) telephone users with Deaf, Hard of Hearing, DeafBlind, Speech-Disabled, or Late-Deafened people who use Teletypewriter (TTYs) or Voice Carry-Over (VCO) phones.
- Website: https://www.relaycolorado.com/
- Telephone Numbers:
- TTY: 711 or 800-659-2656
- Voice: 711 or 800-659-3656
- Voice Carry-Over: 711 or 877-659-8260
- Hearing Carry-Over: 711 or 800-659-2656
- Speech-to-Speech: 711 or 877-659-4279
- Telebraille: 711 or 800-659-2656
- Spanish Relay: 711 or 800-337-3242
- Spanish Translation: 711 or 844-409-2451
- ASCII: 711 or 800-659-4656